Effective Date: 05.05.2025
This Privacy Policy explains how J&J Building Solution LTD (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit our website, use our services, or otherwise interact with us. We are committed to safeguarding your privacy and ensuring transparency in all our data processing activities.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
- Email: office@jjbuildingsolutionltd.co.uk
- Phone: +44 7464 416 252
1. Who We Are
J&J Building Solution LTD is a UK-registered company providing building, renovation, and construction services. As a data controller, we are responsible for processing your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
We may collect and process the following categories of personal data:
a) Information You Provide Directly
- Full name
- Email address
- Phone number
- Postal address
- Payment or billing information (if applicable)
- Any correspondence or messages sent via our contact form or email
b) Automatically Collected Information
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited and time spent on our site
- Referring website (if applicable)
c) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and gather usage analytics. For more details, please see our jjbuildingsolutionltd.co.uk/cookie-policy.
3. How We Use Your Personal Data
We use the data we collect for the following purposes:
- To provide and manage our services
- To respond to your inquiries and communications
- To process transactions and manage payments
- To improve and personalize your user experience
- To comply with legal and regulatory obligations
- To send important updates or administrative messages
- To conduct analytics and website performance monitoring
- To prevent fraudulent or unauthorized activities
We will only process your data when we have a legal basis to do so, which may include your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests.
4. Sharing of Data
We do not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients:
- Service providers and contractors (e.g. hosting, IT support, payment processors) who assist in our operations
- Government authorities or regulators when required by law or legal proceedings
- Professional advisers such as accountants or legal consultants, where necessary
- Third-party tools (e.g., Google Analytics), only in anonymized or aggregated form where applicable
All third parties are required to respect the confidentiality and security of your data and are contractually bound not to use it for any other purposes.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. The retention periods depend on the type of data and the reason for collection.
Once the retention period has expired, or upon your valid deletion request, your data will be securely deleted or anonymized.
6. Data Security
We take data protection seriously and implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your data, including:
- SSL encryption of website traffic
- Secure data storage and restricted access
- Password protection and access controls
- Regular security audits and updates
- Staff training on data privacy and security
However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Data Rights
Under the UK GDPR and other applicable laws, you have the following rights:
- Right of access – to know what personal data we hold and receive a copy
- Right to rectification – to request corrections to inaccurate or incomplete data
- Right to erasure – to request deletion of your data (also known as the “right to be forgotten”)
- Right to restrict processing – to limit the way we use your data under certain conditions
- Right to data portability – to request your data in a commonly used format
- Right to object – to object to processing based on legitimate interests or direct marketing
- Right to withdraw consent – where data processing is based on your consent
To exercise any of these rights, contact us at office@jjbuildingsolutionltd.co.uk. We will respond within one month of receiving your request.
8. Children’s Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can take appropriate action.
9. Transfers Outside the UK
Where we transfer personal data outside the United Kingdom (e.g., to a third-party provider in another country), we ensure appropriate safeguards are in place, such as standard contractual clauses or the recipient’s compliance with approved data protection frameworks.
10. Links to Other Websites
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the content, policies, or privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. When we do, we will revise the “Effective Date” at the top of the document. We encourage you to review this policy periodically for any updates.
Your continued use of our website or services after any changes signifies your acceptance of the revised policy.
12. How to Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us:
- Email: office@jjbuildingsolutionltd.co.uk
- Phone: +44 7464 416 252
If you are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection authority, the Information Commissioner’s Office (ICO) at www.ico.org.uk.
